This is the official app provided by Mitsubishi UFJ Bank.
You can easily apply for various procedures without having to visit the store.

■Main functions
・Application for reissuance of an unusable cash card
・Application for suspension or reissue of cash card/passbook due to loss or theft
・Resuming use of cash cards and passbooks that have been suspended due to loss or theft
・Resuming use of cash cards and passbooks recovered by the police
・Application for reissuance of an unusable debit card
・Debit card cancellation
・Stop using the lost seal ・Switch to an account that does not require a seal
・Change of address/phone number
・Change of cash card usage limit
・Name change (switch to a seal-less account)
・Issuance of balance certificate
・Cancellation of account
・Confirmation of reception results
In the future, we plan to gradually expand the procedures that can be performed with this app.

■Operation confirmed environment
Please see the following homepage for details.
https://direct.bk.mufg.jp/dousa/index.html#003

■Note
・When using this app, please carefully check the "Easy Procedures App Usage Regulations" and enter the information you have submitted to our bank.
- Cases that are not accepted through this app are listed on our website, so please check the details before proceeding.
・Please check the reception results from [Confirm application history] under [Menu] in the app.
Depending on the service, the results may be reflected on the bank's next business day after the application date.
- If you root your device even once, or if you enable USB debugging in the developer options, the app may not start or work properly to ensure security. Errors may occur even if you have installed the necessary tools for rooting. If the USB debugging function in developer options is enabled, please turn it off before use. If the issue still persists, try restarting your smartphone.

■Contact information

Mitsubishi UFJ Bank Card Reissue Desk
　0120-511-177　
Reception hours 9:00-17:00
(Excluding Saturdays, Sundays, holidays, and bank counter holidays)

Mitsubishi UFJ Bank Loss Reception Center
　0120-544-565
Reception hours 24 hours a day, 365 days a year
(Excluding 21:00 on the second Saturday of every month to 6:40 the next morning)

Mitsubishi UFJ Bank Debit Desk (Debit card inquiries)
　0570-070-735
Service number 1-3 (VISA)
Service number 2 (JCB)
Reception hours: 9:00-17:00
(Excluding 12/31-1/3)

Mitsubishi UFJ Bank Card Reissuance Desk (Inquiries about integrated debit card)
　0120-511-177　
Reception hours 9:00-17:00
(Excluding Saturdays, Sundays, holidays, and bank counter holidays)

Mitsubishi UFJ Bank Debit Desk
　0570-070-735
Service number 1-3 (VISA)
Service number 2 (JCB)
Reception hours: 9:00-17:00
(Excluding 12/31-1/3)

Mitsubishi UFJ Bank Call Center
　0120-860-777
Service number 1-1
Reception hours: 9:00-21:00 every day

Mitsubishi UFJ Bank Call Center
　0120-860-777
Service number 1-1
Reception hours: 9:00-21:00 every day
*You will be asked to change your address, but please continue speaking.

Mitsubishi UFJ Bank Call Center
　0120-860-777
Service number 1-1
Reception hours: 9:00-21:00 every day
*You will be asked to change your address, but please continue speaking.

Mitsubishi UFJ Bank Call Center
　0120-860-777
Service number 1-1
Reception hours: 9:00-21:00 every day
*You will be asked to change your address, but please continue speaking.