This app is a smartphone app for customers who have a JRE BANK account.

*This app cannot be used with other Rakuten Bank branch accounts, personal business accounts, or corporate business accounts.

You can use the app 24 hours a day, anywhere, to make transfers, check your deposit and withdrawal details, and check your balance.

*Excluding system maintenance.

You can also send the documents required to open an account faster by sending them through the app than by mail.

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◆Main functions◆
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●Deposits and withdrawals/transfers
-In addition to regular transfers, you can also manage transfer reservations through the app.
-If you use Easy Transfer (Mail Money) or Pay-easy, you can send money without knowing the account information of the recipient.
-At station ATMs "VIEW ALTTE," you can withdraw money anytime, any number of times, free of charge.

●Save and increase
-You can deposit money into fixed-term deposits and foreign currency deposits, and check the deposit amount and deposit interest rate.
-You can check the status of assets in multiple banks and securities companies at once with the free asset management tool "Money Support".

● Borrowing
-You can apply for a pre-approval for a mortgage and check the borrowing and repayment status from your My Page.

● Usage Inquiry
-You can check your deposit and withdrawal history and account balance all at once from the "Deposit and Withdrawal Details".

● Use it to your advantage
-By registering your JRE POINT user ID and link, you can enter the preferential program "JRE BANK Plus".
-Customers who enter can receive various benefits such as accumulating JRE POINTS for daily bank transactions.
-You can check the receipt status of "JR East Group Benefits".

● JR East Group Services
-Information on services provided by the JR East Group, such as Mobile Suica and Eki-net.

● Submitting identification documents and certificates
-You can easily submit documents such as identification documents and certificates required for opening a JRE BANK account and applying for a loan from the app.

[About logging in using biometric authentication (biometric authentication function provided by Google)]

This function allows you to log in to the JRE BANK app without entering a password by registering your biometric authentication information on your smartphone.

*Please enable the biometric authentication setting in the JRE BANK app settings (after logging in) before using.

*You can add or delete the biometric authentication information used for biometric authentication in the device settings.

■Biometric authentication compatible OS/compatible devices
-Fingerprint authentication can be used on models that support the fingerprint authentication function on Android OS 6.0 or later.
-Other biometric authentication can be used on models that support the biometric authentication function on Android OS 9.0 or later.
Please note that depending on the model of your smartphone, there may be restrictions on the authentication function, screen display, etc.

[About JRE BANK]
https://www.rakuten-bank.co.jp/jrebank/index.html

[Recommended environment]
https://www.rakuten-bank.co.jp/nonpc/#anchor-13

[Notes]
・If you have changed your device or updated your OS, you will need your user ID and login password. Please prepare them in advance.
・When using the service, please check the JRE BANK website for operation instructions and precautions.

[Guide]
Bank: Rakuten Bank Ltd. Bank agent: Viewcard Co., Ltd.
License number: Kanto Regional Financial Bureau (Bank Agent) No. 475
Business handled: ①Accepting deposits, ②Lending funds (for consumer home purchases), ③Intermediating the conclusion of contracts involving foreign exchange transactions
※Viewcard Co., Ltd. does not receive money or other assets from customers.