●What is a call doctor?
This is an online medical treatment service that allows you to consult a doctor via video call.
Since you can use your health insurance or medical card, you can receive online medical treatment for the same price as a face-to-face consultation.

●Mitene Call Doctor Features
・When it is difficult to visit a doctor at night or on holidays, you can consult a doctor using the app.
・Health insurance and medical subsidy systems are applicable, and you can receive a medical examination for the same amount as a face-to-face examination.
・There is no risk of secondary infection as you can receive an online consultation via video call with a doctor.
・Because it is an online medical treatment service, there is no need to wait in a hospital examination room.
・You can specify the pharmacy of your choice to receive your prescribed medicine (delivery to your home is possible in Tokyo and Kanagawa prefectures (excluding remote islands))

●“Mitene Call Doctor” is an online medical treatment app recommended for these people.
・I'm busy with housework and work and can't find time to go to the hospital.
・I have small children and it is difficult to go to the hospital.
・I want to reduce waiting time at hospitals and pharmacies.
・I don't know where to turn for advice when my child suddenly becomes unwell.
・I am looking for an online medical treatment app that supports sick days on holidays and at night.
・I want to use a "call doctor" who can consult even at night and on holidays.
・I want to avoid the risk of secondary infection by using online medical treatment
・I want to use an online medical treatment app that accepts credit cards.
・I want to use an online medical treatment service because I am not feeling well enough to go out.
・I'm looking for an online medical service that can help my child feel unwell at night.
・I want to use online medical treatment because I can't read the waiting time at the hospital.
・I want to download the "Call Doctor" online medical treatment app in case of an emergency.

●What is online medical treatment?
This is a service that allows you to receive an examination from a doctor via video call using your smartphone. Since the examination is done through a screen, there are limits to what can be done.
*Currently, for a limited time, it is possible to conduct online medical treatment even for initial consultations.

[Flow of online medical treatment]
1. Fill out the medical history on the app and request a medical examination
2. Rest and wait at home until your doctor's appointment time.
3. Take an online medical examination using your smartphone
4. Pick up your medication at your local pharmacy
*Delivery to your home is possible in Tokyo and Kanagawa Prefecture (excluding remote islands)

●About payment
Online medical treatment: Consultation fee only (system usage fee is free)
You can choose to pay by credit card or by GMO deferred payment (invoice sent to your home).

●Symptoms that can be diagnosed
・Internal medicine/pediatric symptoms
・Dermatological symptoms
・Allergy-related symptoms
・Epidemic diseases
*Medications may be prescribed if the doctor determines based on the surrounding epidemic situation and test results.

●Notes
・If you are a minor, please obtain your parent's consent before use.
・When registering family information, please obtain the consent of the person you are registering.
・Please use this service with the understanding that the patient's examination history will be shared with Mitene Call Doctor's affiliated hospitals and clinics as necessary.