We've improved features and stabilized the app to provide an even better experience at Lotte Department Store Mall.
Lotte Department Store Mall is committed to providing you with a convenient shopping experience.
[Lotte Department Store's Values Embedded in the Mobile App]
•Premium brands and new products carefully selected by Lotte Department Store merchandisers
•Exclusive offers and shopping benefits available only on the app
•The latest shopping trends from Lotte Department Store
•Gift
Easily gift premium gifts from the department store with elegant packaging.
•Same-Day Delivery
Experience same-day delivery with morning delivery for same-day delivery.
•Smart Pick
Pick up your order at a Lotte Department Store near you with our Smart Pick service, allowing you to pick up your items at a time and location of your choice.
Experience premium shopping at Lotte Department Store Mall now.
[APP Access Permissions Guide]
We are informing you of the access permissions required for Lotte Department Store Mall services. • Required Access Permissions
1) Device and App History: Check app version and improve usability
• Optional Access Permissions
Optional access permissions require consent to use related features.
Even if you decline these permissions, you can still use the services provided.
1) Camera (optional): Take and post product photos, make inquiries, manage profiles, write reviews, and chat.
2) Photos (optional): Search and post product images/videos, write reviews, make inquiries, manage profiles, and chat.
3) Contact Information (optional): Send gifts, receive vouchers.
4) Location Information (optional): Find nearby stores, find pickup locations.
5) Biometric Authentication (optional): Login, use L.POINT, manage easy payments.
6) Notifications (optional): Shopping benefits, personalized recommendations, discounts on products of interest, and coupon issuance.
Support for Android versions lower than 6.0 will be discontinued.
Customers using these versions can continue using the app after a software update.
If you encounter any issues while using the app, please contact the customer service center below.

Lotte ON Customer Center 1899-7000
▶ Report any inconveniences or errors related to the app: lotteon@lotte.net