■[Operating environment]
・Android OS version: 8.0 or higher
*Some devices may not be compatible even if they are running Android 8.0 or later.
*Depending on your environment, it may not work properly, so we do not necessarily guarantee that it will work.

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▼Customers who are prompted to send an email when starting the app
Please tap the "Send Email" link to send us an email.
Based on the information you send, we will be able to advise you on the cause of the error and how to deal with it.

▼Customers who cannot download or launch
Please refer to the FAQ section at the bottom of this page as it may resolve the issue.

▼About app refunds
Please check the following URL before downloading, as you will need to follow the prescribed procedures stipulated by Google Play.
https://support.google.com/googleplay/answer/2479637?hl=ja
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■[Precautions when using]
○ 1.4GB or more of free space is required in the internal storage (smartphone itself).
○Data will be downloaded when you first launch the app, so we strongly recommend using a Wi-Fi environment.
○If you are overseas and have checked "Allow automatic updates", you may inadvertently incur high communication charges due to version updates, etc.
When traveling abroad, we recommend that you uncheck "Allow automatic updates" in the Google Play Store.
○ Weight may be added when loading the production.
○The numbers displayed in the app are just simulated values and may differ from the actual slot machine.
○The following functions are additional functions (add-ons) and can be used by paying.
- Change settings (you will be able to start playing with any settings)
・High-speed auto (you will be able to use the high-speed auto function while playing)
・Forced flag (you will be able to forcefully establish your favorite small role flag)

■[Frequently asked questions]
Please check the following before contacting us.

Q. Download does not proceed from "waiting" state
A.This problem occurs when you check the "Download only when using Wi-Fi" checkbox that appears when downloading, and then use a method other than Wi-Fi to communicate.
Please cancel the download and try connecting to another Wi-Fi line, or uncheck it and try downloading from another communication method (4G line, etc.).

Q.The app's effects and sounds are not played correctly.
A. Operation may become unstable the first time you launch the app, so please try restarting the app.

Q.I want to suspend the app.
A. If you select "Quit App" from the "Options Menu" or press the home button while playing to exit the app, the gaming information at that point will be automatically saved.
If there is any interrupted data, tap "Start Game" on the title screen and a resume confirmation screen will be displayed. Select "Yes" to resume from the point where you left off.

Q.The app is forced to close during startup.
A. There may have been a problem during installation, so please try the following first.
・Restart your smartphone or clear the cache
・Uninstall and reinstall the app

Q.I cannot purchase additional features (add-ons).
A.Please check the following.
・Upgrade the "Google Play Store" app to the latest version
・Check if the Google account you used when purchasing the app matches the Google account on your smartphone.
・Confirm with each carrier whether the payment amount has reached the upper limit (if the upper limit has been reached, please try again from the next month)
・Change payment method to credit card
・Contact Google below (it may be a problem with Google Play)
　https://support.google.com/pay#topic=7644061

Q. All additional features I purchased have been disabled.
A.Recovery is possible free of charge by following the steps below.
1. Tap the disabled additional function in "Shop" on the title screen.
2. Tap the "Purchase" part
3. Select "Yes" on the displayed warning message
4. After a few seconds, a message saying "Already purchased" will appear.
5. After tapping "Return to title" on the same screen, the corresponding additional function will be re-enabled.
6. If there are other additional features that are disabled, repeat steps 1 to 5 above for each feature.
*Communication will occur between 3 and 4.
However, please note that if you do not have a purchased Google account, errors or charges may occur.

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Please note that these problems may be resolved by updating the OS, but depending on the model, the symptoms may become more severe or new symptoms may occur.
We cannot be held responsible for any troubles associated with OS updates, so please use your own judgment regarding implementation.

■[About inquiries]
○The support desk is open on weekdays, excluding Saturdays, Sundays, holidays, and the year-end and New Year holidays.
○We accept inquiries by email at all times, but replies will only be made on business days.
○Before contacting us, please allow us to receive emails from "support_anapp@paon-dp.com" and your computer.
○When making an inquiry, please be sure to specify [app name], [model name], [OS version], and [details of your inquiry].

License notation
https://paon-dp.com/service_support/license.html

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