* nine. The existing app is not compatible with the latest version of the smartphone.
We have developed and released a new app for Xyview users.
* Please contact us if you are unable to make inquiries or make payments.
(010-6838-5677 / Consultation available on public holidays and 24 hours a day)
* XyViewHD2 basic information *
- The newly developed XyViwHD2 app was newly developed by an ‘external company’ rather than ‘XyView Headquarters’ at the request of XyView enthusiasts, and is unrelated to XY System Co., Ltd.
- nine. If the app is not compatible with your current smartphone, it cannot be installed because it cannot be searched in the ‘Play Store’.
- XyView HD2 service may be discontinued at any time due to XY System company circumstances or natural disasters.
- XyView HD2 has no obligation to continuously provide real-time video viewing services that require management personnel/maintenance costs, etc.
- If the XyView service is discontinued and cannot be used, it will be refunded according to the number of days of use (within 3 months).
- We will continue to manage and update the app so that you do not have any inconvenience in using it.

* Introduction to XyView HD2 *
[Intuitive and easy interface]
- Login screen
- Horizontal/vertical view screen
- Preferences
- notification
- After-sales service/service
[MyDVR]
- Convenient login function by registering multiple DVR IDs.
(To be updated)
[Preferences]
- Automatic login
- Horizontal/vertical view screen settings
- Timer settings
- Check version
[etc]
- Screen capture (to be updated)
[guide]
- If the network connection is unstable, real-time video cannot be received, so the service may not be smooth.
- Video sharing must be properly set up on the main computer to view real-time video smoothly on the XyView HD2 app.
- If the video is not displayed properly, it is not a problem with the app, but a different problem such as the sharing settings on the main computer. It is not a problem with the XyView HD2 app, and there is no error.