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[Customers who are prompted to send an email when the app is launched]
Please tap the "Send Email" link to send an email.
Based on the information sent by e-mail, we will be able to inform you about the cause of the error and how to deal with it.

[For customers who cannot download / start]
It may be solved by the procedure described in [Frequently Asked Questions] at the bottom of this page. Please refer.

■ If you cancel the purchased pachislot app within 2 hours, you can cancel the purchase (“Cancellation service within 2 hours of download” provided by Google Play). However, it may take more than 2 hours to download the app depending on your communication environment. In that case, please note that you cannot cancel.
To cancel the application (within 2 hours after the download is completed), the prescribed procedure specified by Google Play is required, so please be sure to check the contents at the following URL in advance.
http://support.google.com/googleplay/bin/answer.py?hl=ja&answer=134336&topic=2450225&ctx=topic

【Operating environment】
Android 8.0, 9.0, 10.0, 11.0
* Some devices are not compatible with Android 8.0 or later.
* Operation may not be guaranteed depending on your environment.

【please note】
■ Weights may be added when loading the production. In addition, the numerical values displayed in the app are only simulated values and may differ from the actual slot machine. Please note.
■ This application requires 2.0GB or more of free space in the internal storage.
■ Approximately 2.0GB of data will be downloaded when the app is installed. Downloading may take tens of minutes to several hours (depending on the communication environment). We strongly recommend using a Wi-Fi environment, as 4G lines may not be able to be downloaded in the middle due to communication restrictions.
■ If you have checked "Allow automatic updates" while you are overseas, you may inadvertently incur high communication charges due to version upgrades, etc. When you go abroad, we recommend that you uncheck "Allow automatic updates" on the Play Store.

■ About some functions
The following functions are individually billable (add-on). You can use it by charging.
・ Whole set
All additional functions are available.
・ Forced flag
The forced flag can be used during the game.
・ High-speed auto
High-speed auto can be used.
・ Yoshimune Custom
Yoshimune custom can be used.
・ Bancho Custom
Bancho Custom is available.
・ Mirror custom
Mirror custom is available.
・ SHAKE custom
SHAKE custom can be used.
・ Made custom
Made custom is available.
・ Masamune Custom
Masamune Custom can be used.
・ Gira Gira Summer Custom
Gira Gira Summer Custom is available.
・ CV custom
CV custom can be used.

【FAQ】
・ Before making an inquiry, please check the following.
・ When making inquiries, please be sure to specify [App name], [Model name you are using], [OS version], and [Details of inquiry details].

Q. Download does not proceed from "waiting" state
A. It occurs when communication other than Wi-Fi is performed with the "Download only when using Wi-Fi" displayed at the time of download checked.
Please stop the download and try connecting to another Wi-Fi line, or uncheck it and try downloading from another communication method (4G line, etc.).

Q. I want to interrupt the app
A. If you select "Exit" from the "Option menu" or press the home button during the game to exit the app, the game information at that time will be saved automatically.
If there is data that is interrupted, tap "Game Start" on the title screen to display the restart confirmation screen, so select "Yes" to resume from the point of interruption.

Q. The app is forcibly terminated during startup and cannot be played.
A. There may be a problem during installation, so please try the following first.
・ Restart your smartphone or clear the cache
・ Uninstall and reinstall the app

Q. App effects and sounds do not play correctly
A. Please try the following contents.
-Forcibly stop the running application from [Settings]> [Applications]> [Application Management].
・ Restart your smartphone or clear the cache
・ Uninstall and reinstall the app

In addition, although the symptom may be improved by "OS update", the symptom may become severe or a new symptom may occur depending on the model.
We are not responsible for any troubles caused by updating the OS, so please use your own judgment when implementing it.

Q. I can't purchase additional functions (add-ons)
A. Please check the following contents.
・ Upgrade the "Play Store" app to the latest version
・ Check if the Google account at the time of purchasing the app matches the Google account on your smartphone.
・ Check with each carrier to see if the payment amount has reached the upper limit.
(If you have reached the limit, please try again in the next month or later)
・ Change the payment method to a credit card
・ Contact Google from here (http://support.google.com/wallet/bin/request.py?contact_type=contact_policy&policy=wallet)
(In some cases, it is an obstacle to Google Play)

Q. All additional purchased features have been disabled
A. You can recover for free by following the steps below.
1. Tap the disabled additional function in "Shop" on the title screen.
2. Tap the "Buy" part
3. Select "Yes" in the displayed warning text
4. After a few seconds, the message "Already purchased" appears.
5. After tapping "Return to title" on the same screen, the corresponding additional function will be enabled again.
6. If there are other additional functions that are disabled, repeat steps 1 to 5 above for each function.
* Communication occurs between 3 and 4.
However, please note that errors and billing may occur if you do not have a purchased Google account.

Q. I haven't received a reply to my inquiry
A. The support window is open on weekdays except weekends and holidays and the year-end and New Year holidays.
We always accept inquiries by email, but we will only reply to you on business days.
In addition, there are many cases where we do not receive a reply to the customer who made an inquiry.
Before making inquiries, please allow us to receive "support_anapp@paon-dp.com" and emails sent from your PC.

CRI Middleware Co., Ltd. "CRIWARE (TM)" is used for this application.

Please refer to the following for the license notation.
https://paon-dp.com/service_support/license.html

© DAITO GIKEN, INC. © PAON DP Inc.