Hero AI is a clinical automation company focused on improving patient care and health outcomes by translating artificial intelligence solutions into the hands of patients and providers. Beacon is the flagship product of Hero AI and is made exclusively available to subscribing hospitals. Through the utilization of real-time electronic health record (EHR) data steams combined with a fully customizable AI enabled platform, the Beacon app is supercharging healthcare in ways never seen before!

The app is both patient and provider facing and has the following key features:

Beacon Provider Facing App:

1. A suite of core administrative algorithms detect when emergency departments or hospital care areas become overwhelmed or unsafe and activate backup clinician resources based on both predictive machine learning algorithms and local customizable activation criteria.

2. Precision medicine algorithms automate the assessment of all patients arriving to emergency departments to detect if patients have a high-risk medical condition and deliver fully customizable alerts to ensure the right patient is seen at the right time. This is particularly useful during high patient volume scenarios when wait times are long. Examples include automating the detection of patients with high-risk cardiac histories, those who are immunocompromised, and those with risk of surgical emergencies such as testicular/ovarian torsion.

3. Automate identification of patients with autism to ensure additional resources are made available to patients and families who may need more supports to better cope with their healthcare visit.

4. Enables healthcare providers to fire digital flare signals to their team to request support and to streamline collaborative multidisciplinary care.

5. Fully encrypted event driven chat functions allow for real-time collaboration and coordination of care.

6. Custom algorithms review clinical triage and EHR notes as they are generated in near real-time to automate the detection of patients who qualify for research studies and notifies research associates early to improve study enrollment in busy emergency departments and other care areas.

Patient Facing Beacon App:

1. Enable AI powered virtual care for patients at scale.

2. Automate patient app registration using EHR data streams to verify patient identify allowing emergency department patients to seamlessly activate their Beacon accounts without the need for support staff or manual processing by hospital workers.

3. Patient facing personalized dashboard with customized wait time predictions.

4. Customizable algorithms detect specific medical conditions and automate the delivery of digital health education content to improve health literacy of patients while they wait to see a clinician. Educating families on fevers management, treatment of constipation, or how to manage common viral symptoms when at home enhances the patient experience prior to seeing a clinician and streamlines discharge instructions.

5. Clinicians and patient flow coordinators can send secure messages to patients to deliver status updates, reassess pain, and beacon patients back to care areas when ready to be seen again.

6. Built in Zoom for Healthcare SDK allows for encrypted on-demand virtual consults

7. Industry leading privacy and data governance best practices to ensure patient data is always encrypted and secure!

8. There’s so much more! Reach out today to inquire at www.heroai.ca