The "Osaka City Shinkin Bank App" allows you to easily and conveniently check your balance and transaction details anytime, anywhere.

You can also use the app's notification function for deposits and withdrawals.

■ Eligible Customers
・This app is for individual customers who have a regular savings account (including time deposits, etc.) with our bank and use a cash card for that account. This service is limited to use within Japan.

・For initial registration, you will need your branch number (3 digits), account number, name (in Katakana), date of birth, the last 4 digits of the phone number registered with our bank, your cash card PIN (4 digits), and email address.

・This app allows registration of up to 5 accounts per device, provided they are under the same name.

■ Recommended Environment
・OS: Android 12.0 or higher
*Even if you are using the recommended environment above, the app may not function correctly depending on your device settings.

■ Available Services
・Balance and Transaction Details Inquiry
You can inquire about the balance and transaction details of your registered accounts.

The latest 50 transaction details are displayed, and up to 5 accounts can be registered per device for accounts under the same name.

* Deposit/Withdrawal Notifications
If there have been deposit or withdrawal transactions between the previous notification and the day before, you will be notified of the transaction information on the day of the week you set or on a designated day each month.

* Login to Internet Banking "Citi Shinkin Personal Direct"
* Links to various content on the Osaka City Shinkin Bank website
* Campaign Information Notification Function
App users will receive campaign information and other updates from our bank via push notifications (notification function).

■ How to Use
* Download the Osaka City Shinkin Bank app, configure the settings, and then use the app.

■Operating Hours
・Generally 24 hours (excluding scheduled and unscheduled maintenance times)

(Scheduled Maintenance)
・Daily 0:00:00-0:00:10 (10 seconds) and 5:00-5:20 (20 minutes)
・Every Saturday 22:00-Sunday 8:00
・December 31st 22:00-January 2nd 10:00

■Important Notes
・This app is free to use. However, separate communication charges will apply when using and installing this app, and these charges will be borne by the customer (including communication charges incurred during reconfiguration, etc.).

・This app may use your smartphone's location information to deliver various information such as campaigns related to Osaka City Shinkin Bank's products and services. If you do not wish to receive these deliveries, please select this app in your device's settings screen and turn off notification settings.

・We recommend taking security measures such as installing security software to prevent your smartphone with this app installed from being infected with computer viruses or malicious programs.

* **Please manage your smartphone used with this app carefully to prevent loss or theft.** In the event of theft or loss, please contact our bank immediately and also contact your telecommunications carrier to have your service suspended.

* **Even if you set an account other than a regular savings account as the account used with this app, it will uniformly display as "Regular."**

* **This app uses your current location information to send notifications.** To deliver notifications based on highly accurate location information, GPS is used by default. Please be aware of battery drain due to the use of GPS for location acquisition. It is also possible to change the setting to not use GPS.

■ Service Changes
Our bank may change the type and content of services provided through this app. We may also temporarily suspend service use due to service revisions or discontinuations.

■ Service Termination
Our bank may terminate the services provided through this app at our discretion, and we will not be liable for any damages resulting from such termination.